Privacy Policy

This Privacy Policy describes how secrettribeshop (“Website”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you visit or use our website at https://secrettribeshop.com/

By accessing or using our Website, you agree to the terms of this Privacy Policy.

1. Company Information

This Website is operated by:

Secret Tribe Brand Management (Jinhua) Co., Ltd.
Room 2201, Unit 1, Building 18, Jinlin Garden, Niansanli Street, Yiwu City, Jinhua, Zhejiang Province, China

If you have any questions, please contact us:

2. Information We Collect

We may collect different types of personal information, including:

2.1 Personal Information You Provide

When you interact with our Website, you may provide:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • Account login details
  • Messages submitted through forms or chat
  • Uploaded content (text, images, or other materials)

2.2 Automatically Collected Information

We automatically collect certain data when you visit our Website:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited
  • Time and date of visits
  • Referring URLs

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve user experience
  • Analyze website traffic
  • Remember user preferences
  • Deliver targeted advertisements

You can manage cookies through your browser settings.

3. How We Use Your Information

We use your information for purposes including:

  • Processing orders and payments
  • Managing your account
  • Providing customer support
  • Delivering subscription content
  • Sending updates, promotions, and marketing communications
  • Improving our Website and services
  • Preventing fraud and ensuring security

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data based on:

  • Your consent
  • Performance of a contract
  • Legal obligations
  • Legitimate business interests

5. Sharing Your Information

We may share your information with:

5.1 Service Providers

Third parties that help us operate our Website, such as:

  • Payment processors
  • Shipping providers
  • Hosting services
  • Marketing platforms

5.2 Legal Authorities

If required by law or to protect our rights.

5.3 Business Transfers

In case of merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

6. User-Generated Content

If you submit content (e.g., reviews, messages, images):

  • Your content may be publicly visible
  • We may use it for marketing or operational purposes

You are responsible for the content you provide.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this Policy
  • Comply with legal obligations
  • Resolve disputes

8. Data Security

We implement appropriate security measures to protect your data, including:

  • Encryption technologies
  • Secure servers
  • Access control measures

However, no method of transmission over the Internet is 100% secure.

9. Your Rights

Depending on your location, you may have the following rights:

9.1 Access and Correction

Request access to your data and correct inaccuracies.

9.2 Deletion

Request deletion of your personal data.

9.3 Data Portability

Request transfer of your data.

9.4 Withdraw Consent

Withdraw consent at any time.

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal data we collect
  • Request deletion of your data
  • Opt out of data selling (we do not sell data)
  • Not be discriminated against

To exercise your rights, contact us via email.

11. Children’s Privacy

Our Website is not intended for individuals under 13 years old.

We do not knowingly collect personal information from children.

12. Third-Party Links

Our Website may contain links to external sites.

We are not responsible for their privacy practices.

13. International Data Transfers

Your information may be transferred and processed outside your country, including in China.

We take appropriate measures to ensure data protection.

14. Email Marketing and Communications

We may send you emails regarding:

  • Orders and account updates
  • Promotions and offers

You can unsubscribe at any time via the link in emails.

15. Subscription Services

If you subscribe to paid content:

  • We collect billing and usage information
  • Access is restricted to authorized users

16. Promotions and Giveaways

When participating in promotions:

  • We may collect additional information
  • Data may be used to administer the activity

Participation is voluntary.

17. Intellectual Property

All Website content, including:

  • Logos
  • Text
  • Images

are owned by Secret Tribe Brand Management (Jinhua) Co., Ltd.

Unauthorized use is prohibited.

18. Changes to This Privacy Policy

We may update this Privacy Policy at any time.

Updates will be posted on this page with a revised date.

19. Contact Information

If you have questions about this Privacy Policy:

Contact Page: https://secrettribeshop.com/contact

Email: info@secrettribeshop.com

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